Burqa showroom asked to pay compensation to aggrieved customer

December 28, 2011

Mangalore, December 28: The Dakshina Kannada District Consumer Disputes Redressal Forum has asked a burqa showroom in the city to pay a compensation of Rs 6,000 including litigation costs, to a customer for replacing a costly burqu material given for stitching with a substandard one.

Ayisha Gulzar (23) of Someshwar, Ullal, had lodged a complaint against the Paradise Burqa House located at Kunil Centre in the city, alleging if of deceiving her.

She had handed over the material gifted by her brother, to the burqa house for stitching in October 2010. The burqa house had promised to deliver the stitched burqa on November4. When she returned to the showroom-cum-stitching centre, the burqa was not ready. She was asked to collect it on November 15. On the following say, Aysha received the burqa from the showroom to discover that the material was different.

Refusing to accept the delivery, she insisted that she wanted the imported material handed over by her. However, the showroom insisted that there had been mix-up with the materials and she had to collect the burqa stitched from sub-standard material.

The aggrieved customer had then approached the Forum demanding a compensation of Rs 16, 000.

Countering her charges, the Paradise Burkha House claimed that Aysha had failed to collect the stitched burqa on the due date. She had visited the showroom on November 15 to collect the stitched burqa, but left on the pretext of not having sufficient money to pay for the burqa and never turned up. The Paradise Burkha House deposing before the Forum sought the dismissal of case as there was no mix-up of materials and the burqa was stitched to specific requirements with the material given by the complainant.

However, on scrutiny of evidences, the Forum observed that a sample of the material tagged with receipt differed with the stitched material submitted before the Forum.

The material attached to slip was thicker than the stitched material displayed by the showroom, the Forum stressed and dismissed arguments that the burqa was not stitched from the material given by Aysha.

Forum President Asha Shetty also stressed that it was the bounden duty to take care of the materials given by customers.

Taking into the cost of material and the inconvenience caused, The Forum directed the Paradise Burqa House to pay a compensation of Rs 6, 000 including litigation expenses within a month.

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Udupi NRI duped of Rs 12.25 lakh in Telegram investment scam

News Network

December 4,2025

Udupi: A 40-year-old NRI from Udupi has reportedly lost more than Rs 12.25 lakh in an online investment scam operated through Telegram.

According to a complaint filed at the CEN police station, Leo Jerome Mendonsa, who has been working in Dubai for the past 15 years in computer accessories sales, maintains NRI accounts in Karkala and Nitte.

On November 12, 2025, Mendonsa was added to a Telegram group called Instaflow Earnings by unknown individuals. Users identified as Priya and Dipannita persuaded him to invest in “Revenue Tasks.” Initially, Mendonsa transferred Rs 1,100 multiple times and received the promised returns, encouraging him to continue.

On November 14, another user, Nishmitha Shetty, directed him to register on a website, digitvisionuoce.cc, and invest Rs 4 lakh in various shares. Over the next few days, he made multiple transfers totaling Rs 12,25,000, including Rs 50,000 via Google Pay, believing the scheme was legitimate.

After receiving the money, the alleged handlers stopped responding, and neither the invested amount nor the promised profits were returned.

The CEN police have registered a case under Sections 66(C) and 66(D) of the IT Act and Section 318(4) of the Bharatiya Nyaya Sanhita (BNS), and investigations are ongoing.

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Flight cancellations strand passengers overnight at Mangaluru Airport

News Network

December 4,2025

Mangaluru: Chaos erupted at Mangaluru International Airport (MIA) after IndiGo flight 6E 5150, bound for Mumbai, was repeatedly delayed and ultimately cancelled, leaving around 100 passengers stranded overnight. The incident highlights the ongoing country-wide operational disruptions affecting the airline, largely due to the implementation of new Flight Duty Time Limitations (FDTL) norms for crew.

The flight was initially scheduled for 9:25 PM on Tuesday but was first postponed to 11:40 PM, then midnight, before being cancelled around 3:00 AM. Passengers expressed frustration over last-minute communication and the lack of clarity, with elderly and ailing travellers particularly affected. “Though the airline arranged food, there was no proper communication, leaving us confused,” said one family member.

An IndiGo executive at MIA cited the FDTL rules, designed to prevent pilot fatigue by limiting crew working hours, as the cause of the cancellation. While alternative arrangements, including hotel stays, were offered, about 100 passengers chose to remain at the airport, creating tension. A replacement flight was arranged but also faced delays due to the same constraints, finally departing for Mumbai around 1:45 PM on Wednesday. Passengers either flew, requested refunds, or postponed their travel.

The Mangaluru delay is part of a broader crisis for IndiGo. The airline has been forced to make “calibrated schedule adjustments”—a euphemism for widespread cancellations and delays—after stricter FDTL norms came into effect on November 1.

While an IndiGo spokesperson acknowledged unavoidable flight disruptions due to technology issues, operational requirements, and the updated crew rostering rules, the DGCA has intervened, summoning senior airline officials to explain the chaos and outline corrective measures.

The ripple effect has been felt across the country, with major hubs like Bengaluru and Mumbai reporting numerous cancellations. The Mangaluru incident underscores the systemic operational strain currently confronting India’s largest carrier, leaving passengers nationwide grappling with uncertainty and delays.

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